Wednesday, June 27, 2007

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Tuesday, May 29, 2007

The State of the State's Mind

Exploring a sudden spurt of aggression in the native’s behavior pattern

RAJIB KUMAR

It felt good to note that a leading Kolkata newspaper has at last taken note of the growing intolerance and aggressive behavior among the state’s citizens. I recall having briefly dwelt on this subject in these columns some months back.

Attitudinal changes are most often a result of multiple factors. We have consciously or subconsciously come to celebrate aggression. Whether it is the bowlers running down the pitch toward the batsmen or movie stars stalking co actors, deep down we have come to emulate our more “aggressive” celebrities…whether it is the shirt flinging Prince of Kalkuta or the topless Salman Khan.

As I pen these thoughts I have in front of me the morning’s papers reporting a case of wrongful confinement of a teenager girl role-playing domestic help. The poor fella apparently was made to toil in darkness and without fan from morning till late in the evening till her 30 something owners, a working couple, would get back from work.

Every other family I encounter in recent times tends to have a story or two to relate on domestic violence or terrorism.

The other day while coming out of a police station on B T Road, reporting a taxi who rammed our car my colleague and I were astonished to bump into a couple in their late 30s rushing to the officer on duty, blood stains all over their clothes and blood gushing out from some parts of their body: a case of domestic violence/terrorism.

Why are we encountering a situation where incidents like these including ones where young people are resorting to physical assault leading to incidents as hair raising as severe injury culminating in death on such trivia as loss in a game of cricket?

One argument that holds some credence is that while these went unreported until recently, thanks to a dozen TV news channels and an equal number of newspapers private have put our hitherto “private” drawing rooms under the scanner.

How far is the above assessment correct?

Viewing this from a different angle: people of this state have been traditionally the emotional kind, what with a creative bend of the mind above the national per capita; the bhadralok, therefore, has been less of aggression and its increased intensity in recent times has been almost unheard of in the past.

Well, we’ve had one Bantala some 15 years ago where a lady officer of UNICEF was subject to an act of medieval barbarianism. Again, political party or ideologue based hooliganism have been a staple diet. These, however, at best have been stray incidents or not necessarily reflective of societal behavioral patterns as a whole or a personality trait of the average native. In fact, the Bengali was until recently viewed as “extremely polite and gentle, accommodating and compromising and (even) to some extent submissive” by his non-Bengali brethren within and outside the state.

As HR Professionals, our adoration of competency mapping questionnaires notwithstanding it has become pertinent that we be appreciative of changing social trends and fads as employee attitude cannot be interpreted in isolation; in other words, without encompassing the proverbial “social animal” parameter (without sparking off another debate between the schools of psychology).

In subsequent editions of Offline we shall be talking to ladies and gentlemen across the social and professional spectrum in an effort to find some clue to this changing psyche. We encourage you, the reader, to share your views and experiences as my colleagues and I endeavor to probe deeper into the state of state’s mind. You may please send your views to rajib.kumar@materialworldind.com or offline@materialworldind.com


(Offline, Volume-4, No- 11, May 2007)

Monday, April 30, 2007

To Appraise Or Not To Appraise

To Appraise Or Not To Appraise

RAJIB KUMAR

Exploring the sensitive gamut of faculty evaluation by students

The other day there was a brawl at the quarterly faculty meeting of a leading management institute on the sensitive issue of introduction of faculty evaluation by students.

Two senior academicians got into a heated debate; “Some 20,000 students are getting into WBUT affiliated institutions every year now…do you know what kind of students are getting in…you want them to evaluate me? Excuse me…” one thundered at another.

I listened with interest the passionately expressed views of the 60 something professor whose lectures I had attended some 15-20 years back. Surely he had a point. After all, our educational systems are a different ball game and it would be suicidal to implement predominantly western models like these before careful introspection.

Faculty evaluation forms at the end of every course every quarter end has been a regular feature in the United States for more than two decades now. In small and mid sized American private universities and colleges one particular faculty member designs his or her own programs; he then delivers the same and finally assesses student knowledge intake –before that he or she also has to choose an appropriate mode of doing so…. with such an expanse…all the more reason why an appraisal is required perhaps!

On completion of the course, students assess the program as well as the delivery skills of the faculty. Students may decide to remain confidential. The forms are filled up on the last class day and then one particular student collects all the forms; puts them into an envelope, duly seals it and ferries it over to the Dean’s (Academic Affairs) office or uses the campus mail room service to do the needful.

The importance of student feedback should never be undermined; after all they are the customers of our product. The success and failure levels of a faculty, unless under certain extraordinary circumstances (eg. unpopular decisions like frequent class tests or disciplinary action for sidetalking etc) should in all probability be quantified in terms of the success and failure of the students. After all don’t we contemplate on changing the home tutor of our ward if he or she gets a lesser grade in the exam than what is expected of him or her?

Students may often tend to judge a teacher based on so called “extraneous” criteria like her attire, his or her presentability, accent, the extent of his or her IT savvy ness etc. I have the views of a Chennai based lady faculty expressed in a recent edition of the National HRD Network Journal at hand. But the question is can we call these “extraneous” anymore?

Personality Development & Grooming have become a mandatory requisite for even Chartered Accountants, leave alone management students who are anyways expected to be suave. Just like a doctor must take care of his own health first, we, faculty members, need to equip ourselves with all these new age skills known by a variety of names-soft, finishing school, multi tasking and what not.

In my opinion, at the end of the day a performance appraisal of a faculty person must incorporate methods normally associated with appraising a corporate executive as well; namely, self-appraisal, peer evaluation and immediate superior evaluation addressing the needs of 360°

In addition, the faculty’s involvement in research and publication must also be an important component in the entire process. Faculty members must be constantly encouraged to write whether for the in house newsletter or relevant fraternity journals.
Whether we like it or not student feedback systems should be a part of the system but it should definitely have its “checks and balances” so that a bad fish or two do not misuse the system to settle personal scores with a faculty member. The final appraiser must carefully review the grades or comments made and try to first interpret any grossly adverse feedback in terms of real “extraneous” factors- disciplinary standards set by the faculty, the student evaluator’s personal records on absenteeism, performance in other classes, general attitude etc.

(Offline, Volume-5, No- 4, April 2007)

Saturday, December 30, 2006

Editor’s Choice: Our Man of The Year

Sourav Chandi Ganguly is sure a case study for students of management in areas of perseverance and unfailing self-confidence.

Ganguly’s self confidence isn’t a recent development. After that series in England where he displayed his maiden batting exuberance on the international scene, on top of his homecoming was the hush hush marriage to childhood sweetheart Dona, without the proverbial blessings of his parents.

Asked by media persons why he was in such a hurry he furnished Team India’s busy itinerary in the months ahead…such was the level of his confidence … then just a “rookie”.

It is difficult to find Indian sportsmen with such enduring zeal. There is one example that do come to mind though – Mohinder Lala Amarnath but Daddy has perhaps overtaken Jimmy on this one.

(Offline, Volume-5, No- 1, December 2006)

Brand MW


The idea is to constantly endeavor to act as a reliable support service for the corporate whether it be in the area of executive training or in executive search or HR/Supply Chain consulting. We are rigorously endeavoring to align responsiveness with above average quality of service in the backdrop of an ethos built over 6 years on trust and transparency. And…we haven’t ever lost our sense of humor in the process”

RAJIB KUMAR, CEO, MATERIAL WORLD GROUP

Tuesday, December 05, 2006

Hindi Chini Bhai Bhai- A “Toast” To Sino-Indian Friendship


Caller: Hello, can I speak to Annie Wan?

Operator: Yes, you can speak to me.

Caller: No, I want to speak to Annie Wan!

Operator: Yes I understand you want to speak to anyone. You can
speak to me. Who is this?

Caller: I'm Sam Wan. And I need to talk to Annie Wan! It's
urgent.

Operator: I know you are someone and you want to talk to anyone!
But what's this urgent matter about?

Caller: Well... just tell my sister Annie Wan that our brother Noe
Wan was involved in an accident. Noe Wan got injured and now

Noe Wan is being sent to the hospital. Right now, Avery Wan is on
his way to the hospital.


Operator: Look; if no one was injured and no one was sent to the
hospital, then the accident isn't an urgent matter! You may find
this hilarious but I don't have time for this!

Caller: You are so rude! Who are you?

Operator: I'm Saw Ree.

Caller: Yes! You should be sorry. Now give me your name!!

Operator: That's what I said. I'm Saw Ree.

Caller: Oh...God...

Good Wan! (Good One!)!!


(Offline Humor, Volume 1, No 5, December 2006)

Difference Between Appraisal and Resignation

A newly joined trainee engineer asks his boss "what is the meaning of appraisal?"
Boss: "Do you know the meaning of resignation?"
Trainee: "Yes I do"
Boss: "So let me make you understand what an appraisal is by comparing it with resignation"
Comparative study: Appraisal and Resignation In an appraisal meeting they will speak only about your weakness, errors and failures.
In a resignation meeting they will speak only about your strengths, past achievements and success. In an appraisal you may need to cry and beg for even 10% hike.
In resignation you can easily demand (or get even without asking) more than 50-60% hike. During an appraisal, they will deny promotion saying you didn't meet the expectation, you don't have leadership qualities, and you had several drawbacks in the company’s objective/goal.
During resignation, they will say you are the core member of team; you are the vision of the company, how can you go, you have to take the project on your shoulder and lead your juniors to success. There is 90% chance for not getting any significant incentives after appraisal. There is 90% chance of getting immediate hike after you file your resignation.

(Sent by Kavitha Raman)
Offline Humor, Volume 1, No 5, December 2006

Wednesday, November 29, 2006

MENTAL HEALTH – A CASE STUDY FROM NEVADA, US

Offline carried a special feature on the occasion of Mental Health Day in its previous edition. This is a sequel to the same, an in-depth look at happenings in the American state of Nevada. This report stems from the Justice & Democracy forum on the Leading Social Indicators in Nevada that took place on November 5, 2004, at the William S. Boyd School of Law. The report, the first of its kind for the Silver State, has been a collaborative effort of the University of Nevada faculty, Clark County professionals, and state of Nevada officials. Many of the findings are of special significance in the Indian context, especially the areas on delays in service delivery and children and youth Disorders.

Offline thanks Dr. Dmitri Shalin, Professor and Director at the UNLV Center for Democratic Culture, University of Nevada, Las Vegas for giving us prompt permission to reproduce the report. Offline would love to have your views and feedback on the report. - Editor
Dmitri N. Shalin, ed. CDC Publications, 2006.
Dr. Shalin is a Professor of sociology; director, UNLV Center for Democratic Culture; organized several international conferences on Russian society, culture, and art; research interests and publications are in the area of social theory, pragmatism, democratic culture, and emotional intelligenceand publications are in the area of social theory, pragmatism, democratic culture, and emotional intelligence.

Offline (The Material World Online Management Journal) Volume-4, No- 12, November 2006

Saturday, October 14, 2006

Scrabbled Words

DORMITORY:When you rearrange the letters:DIRTY ROOM
PRESBYTERIAN:When you rearrange the letters:BEST IN PRAYER
ASTRONOMER:When you rearrange the letters:MOON STARER
DESPERATION:When you rearrange the letters:A ROPE ENDS IT
THE EYES:When you rearrange the letters:THEY SEE
THE MORSE CODE:When you rearrange the letters:HERE COME DOTS
SLOT MACHINES:When you rearrange the letters:CASH LOST IN ME
ANIMOSITY:When you rearrange the letters:IS NO AMITY
ELECTION RESULTS:When you rearrange the letters:LIES - LET'S RECOUNT
MOTHER-IN-LAW:When you rearrange the letters:WOMAN HITLER
A DECIMAL POINT:When you rearrange the letters:IM A DOT IN PLACE
THE EARTHQUAKES:When you rearrange the letters:THAT QUEER SHAKE

(Offline Humor, Volume 1, No 3, October 2006, Sent by Rajesh Poddar)

Of terms & terminology

Tears: The hydraulic force by which masculine willpower is defeated by feminine waterpower...

College: A place where some pursue learning and others learn pursuing girls.

Cigarette: A pinch of tobacco rolled in paper with fire at one end & a fool on the other.

Conference: The confusion of one man multiplied by the number present

Compromise: The art of dividing a cake in such a way that everybody believes he got the biggest piece.

Dictionary: A place where divorce comes before marriage.

Conference Room: A place where everybody talks, nobody listens & everybody disagrees later on.

Ecstasy: A feeling when you feel you are going to feel a feeling you have never felt before.

Classic: A book, which people praise, but do not read.

Smile: - A curve that can set a lot of things straight.

Office: - A place where you can relax after your strenuous home life.

Yawn: - The only time some married men ever get to open their mouth.

Etc.: - A sign to make others believe that you know more than you actually do.

Committee: - Individuals who can do nothing individually and sit to decide that nothing can be done together.

Experience: - The name men give to their mistakes.

Atom Bomb: - An invention to end all inventions.

Philosopher: - A fool who torments himself during life, to be spoken of when dead.

Diplomat: - A person who tells you to go to hell in such a way that you actually look forward to the trip.

Opportunist: - A person who starts taking bath if he accidentally falls into a river.

Optimist: A person who while falling from Eiffel tower says in midway "See I am not injured yet."

Pessimist: - A person who says that O is the last letter in ZERO, Instead of the first letter in word OPPORTUNITY.

Miser: - A person who lives poor so that he can die rich.

Father: - A banker provided by nature.

Criminal: - A guy no different from the rest of us. Except that he got caught.

Boss: - Someone who is early when you are late and late when you are early.

Politician: - One who shakes your hand before elections and your Confidence after.

Doctor: - A person who kills your ills by pills, and kills you with his bills.

(Offline Humor, Volume 1, No 3, October 2006)

Monkey Business

There was an interesting experiment that started with five monkeys in a cage. A banana hung inside the cage with a set of steps placed underneath it. After a while, a monkey went to the steps and started to climb towards the banana, but when he touched the steps, he set off a spray that soaked all the other monkeys with cold water. Another monkey tried to reach the banana with the same result. It didn't take long for the monkeys to learn that the best way to stay dry was to prevent any monkey from attempting to reach the banana.

The next stage of the experiment was to remove the spray from the cage and to replace one of the monkeys with a new one. Of course, the new monkey saw the banana and went over to climb the steps. To his horror, the other monkeys attacked him. After another attempt, he learnt that if he touched the steps, he would be assaulted.

Next, another of the original five was replaced with a new monkey. The newcomer went to the steps and was attacked. The previous newcomer joined in the attack with enthusiasm!

Then, a third monkey was replaced with a new one and then a fourth. Every time a newcomer approached the steps, he was attacked. Most of the monkeys beating him had no idea why they were not allowed to climb the steps or why they were joining in the beating of the newest monkey.

After replacing the fifth monkey, none of the monkeys had ever been sprayed with water. Still, no monkey ever approached the steps. Why not?

Because as far as they knew it was the way it had always been done around here

........................... And that is how company policy begins.

(Offline Humor, Volume 1, No 3, October 2006, Sent by Rajesh Poddar, Director, Calicut Engg Works Ltd)

Thursday, September 07, 2006

Material World Anniversary Debate Series 2006














Material World CEO Rajib Kumar delivering the welcome address














Dr. Nazrul Islam, IPS, Inspector General of Police, WB (Enforcement), releasing
Annual Offline 2006 (Print Edition # 2) as Rajib Kumar looks on













Rajib Kumar moderating MW Anniversary Debate 2006; on his right is Biswajit Matilal,
Secretary, Celebrations Committee. To their right, the “for” team (L to R) Dipak Rudra,
IAS (Retd), Prof Amit Sengupta, Director, Eastern Institute of Management and Barun Das,
Divisional Head (Legal) & Company Secretary, Exide Industries

Thursday, July 06, 2006

For Germany, For English's Sake

New Euro Language in the works"The European Union commissioners have announced that an agreement has beenreached to adopt English as the preferred language for Europeancommunications, rather than German, which was the other possibility.

As part of the negotiations, the British government conceded that Englishspelling had some room for improvement and has accepted a five-year phasedplan for what will be known as EuroEnglish (Euro for short).

In the first year, "s" will be used instead of the soft "c". Sertainly,sivil servants will resieve this news with joy.

Also, the hard "c" will be replased with "k". Not only will this klear upkonfusion, but typewriters kan have one less letter.

There will be growing publik enthusiasm in the sekond year, when thetroublesome "ph" will be replaced by "f". This will make words like"fotograf" 20 per sent shorter.

In the third year, publik akseptanse of the new spelling kan be expekted toreach the stage where more komplikated changes are possible.

Governments will enkorage the removal of double letters, which have alwaysben a deterent to akurate speling.

Also, al wil agre that the horible mes of silent "e"s in the languag isdisgrasful, and they would go.

By the fourth year, peopl wil be reseptiv to steps such asreplasing "th" by "z" and "w" by "v".

During ze fifz year, ze unesesary "o" kan be dropd from vords kontaining"ou", and similar changes vud of kors be aplid to ozer kombinations ofleters.Und efter ze fifz yer, ve vil al be speking German like zeyvunted in ze forst place. Sieg Heil!"

(Sent by Rajesh Poddar, Offline Humor, Vol 1, No 2, July 2006)

Of Love & Jargons




A Professor at one of the IIM's was explaining marketing concepts to his Students: -
1. You see a gorgeous girl at a party. You go up to her and say: "I am very rich. Marry me!" - That's Direct Marketing
2. You’re at a party with a bunch of friends and see a gorgeous girl. One of your friends goes up to her and pointing at you says: "He’s very rich. Marry him." - That's Advertising
3. You see a gorgeous girl at a party. You go up to her and get her telephone number. The next day, you call and say: "Hi, I’m very rich. Marry me." - That's Telemarketing
4. You’re at a party and see gorgeous girl. You get up and straighten your tie, you walk up to her and pour her a drink, you open the door (of the car) for her, pick up her bag after she drops it, offer her ride and then say: "By the way, I’m rich. Will you marry me?" - That's Public Relations
5. You're at a party and see a gorgeous girl. She walks up to you and says: "You are very rich! Can you marry me?" - That's Brand Recognition
6. You see a gorgeous girl at a party. You go up to her and say: "I am very rich. Marry me!" She gives you a nice hard slap on your face. - That's Customer Feedback
7. You see a gorgeous girl at a party. You go up to her and say: "I am very rich. Marry me!" And she introduces you to her husband. - That's demand and supply gap
8. You see a gorgeous girl at a party. You go up to her and before you say anything, another person come and tells her: "I’m rich. Will you marry me?" And she goes with him. - That's competition eating into your market share
9. You see a gorgeous girl at a party. You go up to her and before you say: "I'm rich, Marry me!" your wife arrives. - That's restriction for entering new markets

(Sent by Kavitha Raman, NSE, Offline Humor, Vol 1, No 2, July 2006)

Monday, June 19, 2006

Of Trees & Rain


Among the various problems that India faces, the most serious problem is that of misuse of natural resources. Today our country is having a vast mineral, forest & water resource. Our nation has suffered huge loses both economically & socially. The major problem now is drought & if the forest & mineral resources would have been utilized properly there would have been a huge generation of employment & revenues.

In India the areas of Rajasthan, Madhya Pradesh & Orissa are severe drought affected region. If we analyze the data we can find that it’s rural India that is most affected. The rural population largely depends on the natural resource. Due to drought there is a sharp decline of resources. This has serious implications on the economic & social front.

Drought in India is the result of poor water management since no sincere effort is made to conserve the rainwater. This also results in poor agriculture. Simultaneously, there are huge deforestations going on. Houses and factories are set up not realizing the after effects. The most important reason for all this problem is the lackadaisical attitude of government & misuse of govt. funds.

Inspite of all odds there are some examples where people have got together to show that concerted efforts by dedicated people does lead to economic resurrection and prosperity. Rajiv Gandhi Water Shed and several NGO’S have come to the forefront to improve the situation.

“ Every cloud has a silver lining”, that’s what the people of a small village in the Alwar district of Rajasthan has proved. The village is recognized for its outstanding contribution to rainwater harvesting. People built mud dams or “johads” to stop wasteful drain of rainwater.

Afforestation was carried out. Uncultivable land was converted to cultivable land.

Illegal felling of trees should be stopped. The natural resources like minerals should be utilized properly. Govt. should take measures to stop the pilferage of minerals. There should not be any slack time of collection & delivery of raw materials to the industry. So above all 3 points have to be remembered: -

Economic well being of a community of a country is related to the natural resource.

Decentralization & people participation are always essential.

Literacy & awareness among the village folks is essential.

Govt. should take up the following measures: -

o Implementation & monitoring of the programmes.
o Making the water management policy more equitable.
o There should be full financial & legislative support.
o Emphasizing the significance of interdepartmental cooperation for a successful programme.

Such developmental policies have already taken place in Rural India. But there is need to make this an all-encompassing movement to prevent further loss. Effective management of the natural resource will lead to reduction of poverty & generation of employment.
Mainak Gupta, Offline (The Material World Online Management Journal) Volume-4, No- 7, June 2006

The State of The Mind

Psychology – Scientific study of human & animal behavior and mental processes.

Behavior-Anything that a person does (writing, thinking, etc.)

Behavior may be overt meaning anything that is observable and measurable or covert, something that cannot be measured e.g. mental representation of the world, i.e. memory, strategies, and attitudes.

Modern Schools of Psychology


Psychodynamic approach- this is concerned with motives, conflicts and other forces that influence over behavior. The guiding factor being that most things are done in the unconscious state. Understanding just how much our world was changed because of Freud's work can just be difficult to grasp (or worth an MW debate!), but fact is we are immersed in a world of Freudian concepts. Every time we make reference to doing something "unconsciously", or refer to someone as having a big "ego", we are after all using Freudian terms.


Behavioral Approach: (Erickson, Skinner, Watson et al) – According to Watson, people learn by conditioning. Examples: going to school; induction process for a new corporate recruit. Infact, Watson claimed that psychology was not concerned with the mind or with human consciousness.

Skinner said that people learn by re-enforcement.

According to studies:

* It takes 30 days for our brain to establish or understand a new idea or concept.
* At around 90 days of consistent behavior, a new fragile pattern starts to run automatically.
* Miss a day during this 90-day training period and the brain kicks back to day one.
* At a year your new lifestyle is stable and you have new behaviors that you will find pleasant and comfortable. This new pattern is not like the old behaviors of the past. Your new habits continue to need low-level re-enforcement on into the future or they will revert back to the old ones.

Humanistic Psychology/Phenomenological (Carl Rogers, Abraham Maslowe et al)

Here we are talking about Problems, Potential & Ideals. Humanists reject the Freudian idea that unconscious forces rule personality. Humanists have immense faith in human nature. They say that human nature is in general good (what does law keepers have to say about this?). Though this school has gone (and is going) through lot of flux, the most notable contribution is Maslowe’s "hierarchy of needs."

Cognitive Approach: Proponents of the cognitive approach say that what people think will affect what they do. This approach is concerned with thinking, knowing, understanding, and information processing. Cognitive approach, thus, has special significance for educators/trainers. The following link may be of interest to readers: http://faculty.washington.edu/krumme/guides/bloom1.html

Neurobiological Approach: According to this school there are psychological processes that’ll explain behavior. Influence of hormones and genes are predominant. For e.g., a victim of an accident may undergo some behavioral changes. More than anything, neurobiological approach is useful in providing basic data for Cognitive Psychology.

(Credits: Prof W. Slater, my Psychology Professor at Ohio, US, whose discourses acquainted me to the power of the human mind)


Rajib Kumar, Offline (The Material World Online Management Journal) Volume-4, No- 7, June 2006

Monday, June 05, 2006

Material World Anniversary Debate Series 2006



MW instituted the Material World Anniversary Management/Tech Debate Series in 2004. The theme of the 1st in the series was “Good Managers Need Not Be B School Graduates” and the second was “For the Indian-Commerce Is A Far Off Dream”.

August 31, 2004 – Topic “Good Managers Need Not Be B School Graduates”

Chief Guest: Mr. Dipak Rudra, Fmrly, Transport Secretary, Govt of West Bengal
Speakers: Dr. G D Gautama, Principal IT Secretary, Govt of WB, Mr. D P Patra, Jt. MD, MCC PTA Corp Pvt Ltd, Mr. Santanu Bhattacharya, Executive Director (Materials), CESC Ltd etc.

August 31, 2005 – Topic “ For the Indian, E-Commerce Is A Far Off Dream”

Chief Guest: Prof (Dr.) Sujit Basu, Vice Chancellor, Vishwa Bharati University
Speakers: Ms. Preeti Desai, President, Internet & Mobile Association of India, Dr. G D Gautama, Principal IT Secretary, Govt of WB, Mr. Khokan Mookerji, Secretary General, Bengal Chambers of Commerce & Industry, D K Chaudhuri, CEO, Skytech Solutions, Dr. Abhijit Sen, Past President, Bengal Chambers etc.



MATERIAL WORLD ANNIVERSARY DEBATE SERIES 2006- August 31, 2006

For India Inc, Corporate Social Responsibility is Just another Jargon

Corporate social responsibility (CSR) is an expression used to describe what some see as a company’s obligation to be sensitive to the needs of all of the stakeholders- in its business operations -and that includes subsidiaries and affiliates, partners, local neighborhood, investors and shareholders.
CSR is closely linked with the principles of "Sustainable Development" in proposing that enterprises should be obliged to make descisions based not only on the financial factors but also on the social and environmental consequences of their activities.

CSR policies should ideally be built on transparency, stakeholder dialogue, and integrity in the conduct of business.

Today’s heightened interest in the proper role of businesses in society has been promoted by increased sensitivity to environmental and ethical issues. Issues like environmental damage, improper treatment of workers, and faulty production leading to customers inconvenience or danger, are highlighted in the media. In many advanced nations government regulations regarding environmental and social issues have become stringent in recent years. Again, some investors and investment fund managers have begun to take account of a corporation’s CSR policy in making investment decisions. Further, some consumers have become increasingly sensitive to the CSR performance of the companies from which they buy their goods and services. These trends have contributed to the pressure on companies to operate in an economically, socially and environmentally sustainable way. But is India Inc doing enough?

Internationally, many corporate houses now bring out annual reports describing how they fared on the environmental and social responsibilities front. McDonald, as an example, participates in the National Spring Clean Campaign and in 1989 they set up the Ronald McDonald Children’s Charities. Among other things, this charity funds around 200 “Ronald McDonald Houses”, which provide free accommodation to the families of children in hospital. There other companies as well like BP, Body Shop, which report annually on environmental and social initiatives.

It is easy to imagine the improved standards our social environment could flourish in, when corporations overwhelmingly decide to step forward with investments in shouldering obligations on social investment more eagerly. Not that this ancient land is being exposed to the concept of corporate social responsibility for the first time. Or, the concept itself is a phenomenon being borrowed from the west ever since globalization has taken on the fast track. Ancient Indian history has innumerable instances of businessmen and traders taking up community benefit projects all on their own, to ensure that the community gets a share of the monetary gains businesses make, in the form of better life. Even Chanakya the economist, had advocated reinvestment of wealth in the community for social progress. So where and when did we Indians misplace our conscientious identity? Is it attitudinal indifference or is it simply the ignorance and nonchalance syndrome. Indian entrepreneurs have the best of corporate minds and stand shoulder to shoulder with the finest breed in the world. They are the living legends. They are not just industrialists but they are also men with a mission – to do good to society. But are they doing enough on this?

Industrial safety, supporting local development and combating poverty, AIDS and environmental stewardship are some of the critical challenges that India Inc face today.

CSR is a relatively new term to have found increasing international legitimacy as today’s way of doing business. In developing countries, this term is widely used by the corporate to convince the people that things have changed and that a new ethical global business practice is underway. However, the ground realities show that industry’s idea of ethical business has not changed much from the days of Union Carbide disaster of 1984. In March 2000, a leading MNC’s high profile India operations was found to have dumped over 300 MT of mercury outside its plant at Kodaikanal in South India (Source toxicslink.org)
On the other hand companies like Canon India says in its website that it understands its Social Responsibility as a good Corporate Citizen and endeavors to make meaningful contributions to the society in several areas like Humanitarian Aid and Disaster Relief, Social Welfare and Conservation of Environment.

CSR, if applied in its true sense, can be an opportunity of bringing a level of accountability into the business.

For business associations & advertisements in Annual Offline (the MW e-zine) # 2 please call Silajit – 09433116526/ Dipannita – 9831213393or mail at events@materialworldind.com

Thursday, June 01, 2006

RELATIONSHIP EXERCISE

A lady walked into a drug store and told the pharmacist she needed some cyanide. The pharmacist asked, "Why in the world do you need cyanide?"
The lady then explained she needed it to poison her husband. The pharmacist's eyes got big and he said, "Lord have mercy, I can't give you cyanide to kill your husband! That's against the law! I'll lose my license... They'll throw both of us in jail and all kinds of bad things will happen! Absolutely not! You can NOT have any cyanide!"

Then the lady reached into her purse and pulled out a picture of her husband having dinner in a restaurant with pharmacist's wife.

The pharmacist looked at the picture and replied, "Well, now... You didn't tell me you had a prescription".

Offline Humor, Inaugural Edition, June 2006